ASOKA YOGA – TERMS AND CONDITIONS
Last Updated: 1 June 2026
- Introduction
Welcome to Asoka Yoga (“Asoka Yoga”, “we”, “our”, or “us”).
These Terms and Conditions govern your use of our website, products, services, and online store. By accessing our website or purchasing products from us, you agree to be bound by these Terms and Conditions.
If you do not agree to these terms, please refrain from using our website or purchasing our products.
- Company Information
Business Name: Asoka Yoga
Email: [email protected]
Telephone: 082 897 3062
Website: https://marstonsdontcompromise.co.uk
Country: South Africa
- Products
We strive to ensure that all product descriptions, specifications, dimensions, colours, and images are as accurate as possible.
However:
- Natural materials such as cork, cotton, rubber, kapok, buckwheat hulls, and other natural fibres may vary slightly in appearance, texture, colour, and weight.
- Product images are for illustrative purposes only.
- Actual products may differ slightly from images shown online.
Such variations do not constitute defects.
- Pricing
All prices displayed on our website are in South African Rand (ZAR) and include VAT where applicable unless otherwise stated.
We reserve the right to change prices at any time without prior notice.
Prices displayed at the time of checkout will apply to your order.
- Orders
All orders are subject to acceptance and product availability.
We reserve the right to:
- Refuse or cancel any order;
- Limit quantities purchased;
- Correct pricing errors;
- Request additional verification before processing an order.
An order confirmation does not constitute acceptance of your order. Acceptance occurs once payment has been received and your order has been dispatched.
- Payment
We accept approved payment methods as displayed during checkout.
Full payment must be received before products are dispatched.
We use secure third-party payment providers. Asoka Yoga does not store customers’ full payment card details.
- Shipping and Delivery
Delivery Timeframes
Estimated delivery times are provided as guidelines only and are not guaranteed.
Delays may occur due to:
- Courier delays;
- Weather conditions;
- Public holidays;
- Supply chain disruptions;
- Events beyond our reasonable control.
Delivery Address
Customers are responsible for providing accurate delivery information.
Additional delivery charges resulting from incorrect information may be charged to the customer.
Risk and Ownership
Risk in products passes to the customer upon delivery.
Ownership remains with Asoka Yoga until full payment has been received.
- Returns and Exchanges
Damaged or Incorrect Products
If you receive a damaged, defective, or incorrect product, please notify us within 7 days of delivery.
We may request photographs and supporting information before processing a replacement or refund.
Change of Mind
Unused products in their original condition and packaging may be returned within 14 days of receipt, subject to:
- Prior approval;
- Return shipping costs being borne by the customer;
- Inspection upon receipt.
Refunds will exclude original delivery costs unless otherwise required by law.
Non-Returnable Items
For hygiene reasons, the following may not be returned once opened or used:
- Meditation cushions;
- Bolsters;
- Eye pillows;
- Personal wellness accessories;
- Custom-made products;
- Clearance or sale items.
Unless defective or required by applicable law.
- Warranty
Products are covered by applicable consumer rights under South African law.
Natural wear and tear, misuse, improper storage, commercial misuse, accidental damage, modifications, or neglect are not covered.
Natural materials such as cork and rubber may age over time and require proper care.
- Product Care
Customers are responsible for following all product care instructions provided by Asoka Yoga.
Failure to follow care instructions may void applicable warranties or replacement claims.
- Intellectual Property
All content on this website, including:
- Logos;
- Branding;
- Product designs;
- Images;
- Graphics;
- Text;
- Product descriptions;
remains the property of Asoka Yoga and may not be copied, reproduced, distributed, or used without written permission.
- Limitation of Liability
To the fullest extent permitted by law, Asoka Yoga shall not be liable for:
- Indirect damages;
- Consequential losses;
- Loss of profits;
- Business interruption;
- Personal injury resulting from improper use of products.
Customers use products at their own risk and should ensure products are used safely and appropriately.
- Health Disclaimer
Products sold by Asoka Yoga are intended for general wellness, fitness, mindfulness, and yoga practices.
They are not medical devices and are not intended to diagnose, treat, cure, or prevent any disease.
Customers should consult a qualified healthcare professional before beginning any exercise, yoga, meditation, or wellness programme.
- Privacy
We respect your privacy and process personal information in accordance with the Protection of Personal Information Act (POPIA).
Personal information is used solely for purposes related to:
- Order processing;
- Customer support;
- Delivery;
- Marketing communications where consent has been provided.
For more information, please refer to our Privacy Policy.
- Force Majeure
Asoka Yoga shall not be liable for any delay or failure to perform obligations arising from events beyond our reasonable control, including:
- Natural disasters;
- Strikes;
- Government restrictions;
- Pandemics;
- Supply chain interruptions;
- Transport disruptions.
- Governing Law
These Terms and Conditions shall be governed by and interpreted in accordance with the laws of the Republic of South Africa.
Any disputes arising from these Terms and Conditions shall be subject to the jurisdiction of South African courts.
- Amendments
Asoka Yoga reserves the right to amend these Terms and Conditions at any time.
Updated versions will be published on our website and become effective upon publication.
- Contact Us
For any questions regarding these Terms and Conditions, please contact:
Asoka Yoga
Email: [email protected]
Phone: 082 897 3062
Website: https://marstonsdontcompromise.co.uk